About us
At 4aPet, we believe pets deserve more than just the basics. They deserve products that bring joy, encourage play, and make everyday life a little better.
We are an online pet store serving customers in the United Kingdom, offering a carefully selected range of products for dogs, cats, and the people who love them. We believe customers deserve to know who they are buying from, which is why we aim to be open and transparent about who we are and how we operate.
Our Mission
Our mission is simple: to make everyday life more enjoyable for pets and the people who love them.
From engaging toys and practical accessories to everyday pet essentials, we carefully select products designed with pets and their owners in mind. We want to make it easier for pet owners to find useful, enjoyable products that their pets will genuinely love and use.
Our Company
4aPet is an online retail store operated by Olijf Service, a registered business based in the Netherlands.
Although our business is based in the Netherlands, 4aPet is a dedicated online store serving customers in the United Kingdom. Our product range and shopping experience are tailored to pet owners looking for practical and enjoyable products for their pets.
Company details:
- Store name: 4aPet
- Company name: Olijf Service
- Business Registration Number: 76930246
- Tax Number: NL003125341B64
- Registered address: Klipperstraat 104, 2282KT Rijswijk, The Netherlands
Our Product Range
Our collection focuses on practical and enjoyable products for pets across a range of categories, including:
- Dog Accessories
- Cat Accessories
- Toys & Training
- Walking & Control
- Beds, Blankets & Protection
- Travel & Transport
- Grooming & Care
- Litter & Hygiene
- Play & Scratching
- Everyday Pet Essentials
We regularly update our collection with new products and carefully selected items designed to make everyday life with your pet easier and more enjoyable.
What We Stand For
Quality over quantity.
We believe a great pet product should have a purpose. Every product we offer is selected based on its usefulness, design, and potential to bring more enjoyment to your pet's daily routine.
We also believe that shopping for your pet should be simple. Rather than overwhelming you with thousands of products, we aim to offer a carefully selected collection of products that pet owners can easily explore.
Most importantly, we put pets first. Whether it's keeping them entertained, encouraging movement, making travel easier, or simply improving their everyday comfort, we choose products with pets and their owners in mind.
Our Commitment to Customers
We are committed to providing a transparent and dependable shopping experience. This means:
- Clear product descriptions and images
- Transparent pricing and delivery information before checkout
- A straightforward returns process
- Secure payment options
- Responsive customer support before and after your purchase
If you have any questions about an order, delivery, return, or product, our customer service team is here to help.
Returns & Refunds
If you are not satisfied with your order, you may request a return within the timeframe stated in our Returns & Refund Policy.
We aim to handle return requests fairly and efficiently. For full information about eligibility, return shipping costs, and the refund process, please refer to our Returns & Refund Policy.
Privacy & Data
We take your privacy seriously and handle your personal information with care. Your information is used in accordance with our Privacy Policy and to help us process your orders, provide customer support, and improve your shopping experience.
For more information, please review our Privacy Policy.
Our Commitment to Sustainability
We believe taking care of pets also means taking care of the world they live in.
Where possible, we look for products and packaging designed with durability and responsible use of materials in mind. We also aim to avoid unnecessary packaging and work towards making more thoughtful choices as our business grows.
We know there is always more that can be done, and sustainability is an ongoing journey. As 4aPet continues to grow, we remain committed to exploring better ways to reduce unnecessary waste and improve our practices.
Made for Happy Pets
At the heart of everything we do is one simple idea:
Happy pets make happy homes.
That's why we're here — to bring together products that make play more exciting, everyday routines easier, and life with your pet even better.
Contact Us
We are a real business and want to be easy to reach.
- Store name: 4aPet
- Company name: Olijf Service
- Business Registration Number: 76930246
- Tax Number: NL003125341B64
- Email: info@4apet.com
- Phone: +316 13038360
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Address: Klipperstraat 104, 2282KT Rijswijk, The Netherlands
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Customer service hours:
Monday to Friday: 8:00 AM – 6:00 PM UT
Saturday: 8:00 AM – 5:00 PM UT
- Response time: We aim to respond to all enquiries within 24 hours.